Manage Incoming Calls Professionally.

Call Queue

Don’t lose customers because of unanswered call!

Call Queue as a virtual waiting room

Call Queue is a virtual waiting room. It’s where your callers wait before their call gets answered. All your callers are kept in a queue until the next representative is available to respond.

How call queues work?

Assign a phone number to a call queue and easily set up a queue with different prompts and options to direct callers through a preset sequence until their calls are answered. Every agent can log in using a PIN to the queue that you assign them.

Why you need call queue?

Reduce customer wait time

Reduce cost with Less number of on-hold callers

Promote marketing campaigns with queue messaging

Reduce missed call rate

Manage large call volume

Improve customer satisfaction and experience

Play customized greetings and music on hold

Fair call distribution for your team

Trust VoIP Business Services!

VoIP Business can help you achieve the success you want. You can enjoy enterprise level phone features at affordable prices. Simply signup and get started.

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